In most cases, level one verification is instant and, in some cases, you may be instantly verified to an Enhanced level of verification. If you are requested to provided additional documentation for account verification, it will be reviewed within 1 business day. You will be notified by the compliance team if any additional documentation is needed to complete your account verification and when account approval is complete.

If you are level one verified, you can deposit and trade freely. However, you will not be able to withdraw your funds. You will need to obtain an enhanced level of verification to access all the services provided by NDAX.

For any other questions, please contact our compliance team.

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