01. Getting Started
- 01. How do I sign up for an account on NDAX?
- 02. How long does verification take?
- 03. What documents are accepted for identity verification?
- 04. What information do I need to get verified?
- 05. How do I upload my verification documents?
- 06. Why do I have to verify my identity?
02. Account Management
- 01. I forgot my password
- 02. I forgot my username
- 03. How do I change the information on my account?
- 04. How can I contact NDAX?
- 05. Why is my account locked?
- 06. I just created an account, why can’t I log in?
03. Two Factor Authentication
- 01. What is Two-Factor Authentication (2FA)?
- 02. How do I reset my 2FA?
- 03. Setting up Authy for 2FA
- 04. Setting up Google Authenticator for 2FA
- 05. How do I enable 2FA on my desktop?
- 06. Two-Factor Troubleshooting Tip
04. Safety and Security
- 01. How does NDAX maintain security?
- 02. How do I create a strong password?
- 03. Why is it important that I don’t use the same password on multiple websites?
- 04. Warning! Rise in Scams involving Cryptocurrencies.
05. Trading
- 01. What are NDAX’s trading fees?
- 02. How to buy and sell Bitcoin in Canada on NDAX (BTC to CAD)
- 03. How to buy and sell Ethereum in Canada on NDAX (ETH to CAD)
- 04. How to buy and sell Dogecoin in Canada on NDAX (DOGE to CAD)
- 05. How to buy and sell Tether in Canada on NDAX (USDT to CAD)
- 06. How to buy and sell Cardano in Canada on NDAX (ADA to CAD)
06. Deposits
- 01. How do I deposit cryptocurrency?
- 02. What CAD funding methods does NDAX offer?
- 03. How do I deposit via Interac e-Transfer?
- 04. How do I deposit via wire transfer?
- 05. How do I deposit via Bank draft?
- 06. How do I locate a missing Interac e-Transfer deposit?
07. Withdrawals
- 01. How do I withdraw Cryptocurrency to an external wallet?
- 02. How do I withdraw Canadian dollars to my bank account?
- 03. Withdrawal timeframes and fees (Cryptocurrency and Canadian dollars)
- 04. How do I cancel a withdrawal request?
- 06. How do I whitelist a cryptocurrency withdrawal address?
- 07. My crypto withdrawal has not shown up in the receivers wallet
08. Mobile App
- 01. Where can I download the NDAX mobile app?
- 02. How to buy and sell Crypto in Canada on NDAX? | App
- 03. How do I deposit cryptocurrency to my NDAX wallet? | App
- 04. How do I deposit Canadian dollars? | App
- 05. How do I withdraw cryptocurrency to my external wallet? | App
- 06. How do I withdraw Canadian dollars to my bank? | App
09. Order Types
- 01. Market Order
- 02. Limit Order
- 03. Stop Order
- 04. Stop Limit Order
- 05. Trailing Stop Limit Order
- 06. Trailing Stop Market Order
10. Cryptocurrency
View all articles11. Affiliate Program
- 01. Get more crypto, with friends
- 02. Where can I find my affiliate link?
- 03. What are the terms and rules for NDAX’s affiliate program?
- 04. How and when will I be paid?
- 05. What if my referral did not use my affiliate link to sign up?
- 06. Can NDAX sponsor my event, an article, a video, or my website?
12. FAQ
- 01. What variation of USDT does NDAX use?
- 02. How can I create a recurring purchase?
- 05. Where can I find my transaction history?
- 06. How do I set up price alerts?
- 07. How do I track my account balance?
- 08. Can I use the same wallet address multiple times?
13. NDAX Wealth
View all articles14. API
- 01. Does NDAX have a public API?
- 02. Where can I find credentials to access NDAX's trading API?
- 03. API - Integration files
15. News & Announcements
- A brief message to our customers
- Ethereum's London Fork is scheduled to go live on August 5th!
- Statement from our founder
- Updates to our Affiliate program
Business Account
View all articlesInternal Transfers
- 03. How do I track internal transfers?
- 04. How do I send cryptocurrency as a gift on NDAX?
- 06. How to send an internal transfer within NDAX for free