This support article will walk you through resetting your NDAX password Click LOGIN Click TROUBLE SIGNING IN Click RESETTING MY PASSWORD Enter your email and click RESET YOUR PASSWORD You will receive an email Open the email Click REST PASSWORD You will be redirected to NDAX Type your new password and confirm the password Check I’M AM NOT A ROBOT Click CONFIRM YOUR PASSWORD Your password has now been reset, if you have any issues with this process, please contact support@ndax.

This support article will walk you through resetting your NDAX password Click LOGIN ClickTROUBLE SIGNING IN? Click REMEMBERING MY USERNAME Enter your email and click RECOVER USERNAME You will receive an email with your username If you have any issues with this process, please contact support@ndax.io.  

To change any personal information on your account, please send the following to compliance@ndax.io A selfie of you holding a handwritten note stating today's date and your request The front and back copy of a non-expired PHOTO ID Send us those documents from the email address you signed up from NDAX with

We have several methods for clients and non-clients alike to communicate with us via directly submitted tickets, email, chat and phone. Support: support@ndax.io Careers: careers@ndax.io Compliance: compliance@ndax.io Business inquiries/OTC desk: invest@ndax.io 

If you have attempted to enter a password or username four times and failed, your account will be locked for 15 minutes. After that, you may try again. Please note that passwords are case-sensitive. If your account is locked for more than 10 minutes, please contact support@ndax.io 

If you can not log in to your NDAX account after creating an account please: Ensure you are logging in with your username and password (not your email address) Make sure you have confirmed your email address If you’re still unable to log in, please contact us at support@ndax.io 

If you have not received an email from NDAX that you were expecting, it may be because: You have unsubscribed from our emails or marked a previous NDAX email as SPAM It went directly to your SPAM folder or SOCIAL folder, please take a look and change to 'not SPAM' Your email provider sent it to a low priority queue, and it didn't arrive in your inbox

This support article will walk you through changing your NDAX password Part one: Click LOGIN From your dashboard, on the left side of the screen, click SETTINGS Once you are in settings, scroll down to CHANGE PASSWORD Click CHANGE PASSWORD Part two: You will receive an email Open the email, click REST PASSWORD You will be redirected to NDAX Enter your new password and confirm the password Check I’M AM NOT A ROBOT Click CONFIRM YOUR PASSWORD

Your account may be disabled if: We suspected your account was hacked and disabled it for you. You attempted to verify your account with an identification document that has already been used. Your account was involved in unusual trading activity. You violated NDAX policies and procedures. Please contact compliance@ndax.io if your account has been disabled. 

At NDAX, we do not charge any fees to open an account and to keep your Canadian dollars or cryptocurrency on the NDAX platform. All of our fees are outlined on our Fee Page 

You can find NDAX on social media by following these links. Facebook Twitter Instagram Linkedin Reddit Crunchbase Youtube  Quora Medium

National Digital Asset Exchange Inc. (NDAX) is incorporated under the Business Corporations Act (Alberta) with headquarters in Calgary, Alberta. Our address is Suite 1820, 250 2nd St. SW, Calgary, AB T2P 0C1 

This support article will walk you through closing your NDAX account. Login to NDAX Click SETTINGS on the left-hand sidebar Scroll down to the bottom of the settings page Click CLOSE ACCOUNT