03. Withdrawal timeframes and fees (Cryptocurrency and Canadian dollars)
Fees: Canadian dollar withdrawals are a flat fee of $4.99.
Timeframe: Canadian dollar withdrawals are processed once every business day at 6:30 PM EST. Typically, once processed – you should receive your funds within one business day, depending on your financial institution's hours of operation. Financial institutions do not process Wires/efts on non-business days. Thus, if you submit a withdrawal request after 6:30 PM EST on Friday, it will not be processed until the next business day at 6:30 PM EST.
Business days: Monday to Friday, business days may vary based on Provincial and National holidays.
Timeframe: Cryptocurrency withdrawals will be processed 5 minutes after email confirmation. This 5 minute period gives a client the option to cancel their withdrawal if any errors are made. Once processed on NDAX, your withdrawal will be sent to the blockchain. Blockchain timeframes vary on the coin, blockchain congestion and the number of confirmations your destination wallet requires.