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04. How do I cancel a withdrawal request?

Updated December 28, 2021

The following steps will help you cancel a withdrawal request.

  • Once you log in you will be redirected to your dashboard
  • On the left-hand side of the screen, click TRADE
  • You will be redirected to the trade page, below the graph click WITHDRAWALS
  • You will see a list of all your open withdrawal requests, click the RED BUTTON  under ACTION to cancel the withdrawal request.

Desktop

  • Login to NDAX
  • Click TRADE on the left-hand side of the screen
  • On the trade page, scroll down to below the trading graph
  • Click WITHDRAWALS
  • You will see a list of all your open withdrawal requests, click the RED BUTTON  under ACTION to cancel the withdrawal request 
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Mobile

  • Login to NDAX
  • Click the NDAX SYMBOL on the top left-hand corner
  • Click WALLET from the dropdown menu
  • Click TRANSACTION HISTORY (labelled 1 in the image below)
  • Locate your withdrawal
  • Click the grey triangle to expand the details (labelled 2 in the image below)
  • Click CANCEL WITHDRAWAL (labelled 3 in the image below) 
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