05. Why is my account locked?
If you have attempted to enter a password or username four times and failed, your account will be locked for 15 minutes. After that, you may try again.
- Please note that passwords are case-sensitive.
- If your account is locked for more than 10 minutes, please contact email@example.com
Did this answer your question?
Thanks so much for your feedback!
%s of people found this helpful.