This support article will walk you through depositing different cryptocurrencies onto NDAX Before depositing cryptocurrency to NDAX please be aware that: Failure to include your destination tag or memo in your XRP, XLM and EOS deposit will result in a 2-week delay and a potential recovery fee at the discretion of NDAX.  Tether deposits must be sent on the ERC-20 network, failure to send Tether on the correct network (ERC-20) will result in the loss of your tokens.

NDAX offers 3 ways to fund your account with fiat/money Interac e-Transfer Wire Transfer Bank Draft For more information please contact us at support@ndax.io 

This support article will walk you through depositing via Interac e-Transfer Before funding your NDAX account, please note that: You must include your unique message code in the comment/message/note section of your e-transfer at your bank. Deposits sent from a bank account that does not match the name on your NDAX account will require manual approval and, in some cases, will be rejected. To deposit funds from a business account, you must set up a business account with NDAX.

This support article will walk you through depositing via Wire Transfer Desktop: Login to NDAX Once you log in you will be redirected to your dashboard Click the DEPOSIT ICON on the top of the screen Select WIRE TRANSFER Copy the information provided and initiate a wire transfer from your online banking platform’s website or in branch with the information provided Once you send the Wire Transfer from your financial institution, click UPLOAD A RECEIPT Enter your FULL NAME and AMOUNT Upload a copy of the wire transfer receipt Click the green SUBMIT button

This support article will walk you through creating a deposit ticket for a bank draft To send a bank draft you will need to Create a bank draft Upload a copy of your bank draft Send the bank draft Desktop Login http://ndax.io Once you log in you will be redirected to your dashboard Click DEPOSIT on the top of the screen Click CAD on the left side of the screen Select BANK DRAFT Use the provided information to complete your bank draft Click OK You will now be required to upload a copy of your bank draft/bank draft receipt onto the NDAX platform.

Our Find my Deposit BETA feature allows users to send a signal to our system, letting us know that an Interac e-transfer has been sent from their bank. Our system will locate the deposit and fund the account within minutes. This feature is only helpful if you forgot to add your unique message number or made a typo with your unique message number. If this deposit was sent from a joint bank account or a bank account that does not match the name on your NDAX account, you will receive an email from our compliance team asking that you provide further information.

Once you’ve set up a business account at NDAX, you can send a deposit from your business bank account. Please remember to include your business account's uniques message code.  Related articles: How to deposit via Interac e-Transfer? How do I deposit via Wire Transfer? How do I deposit via Bank Draft?   For more information please contact us at support@ndax.io 

No – The bank account information must match your name. Clients can deposit from a business account once they have created a business account on NDAX. If a client wishes to deposit from a joint account, they must provide proof that the bank account is jointly under the clients’ name. 

When sending XRP, XLM or EOS to NDAX, you are required to provide the following information to your deposit: Your wallet address The destination tag or Memo A Destination Tag and Memo is your unique account identifier; Failure to include your destination tag or memo in your XRP, XLM and EOS deposit will result in a 2-week delay and a potential recovery fee at the discretion of NDAX.

This support article will walk you through locating you cryptocurrency wallet addresses Desktop Login to NDAX Click the WALLET on the left hand side of the screen Select the Cryptocurrency you wish to deposit into your NDAX account Click the green RECEIVE button at the bottom of the screen You should now see your NDAX wallet address Mobile Web Version Login to NDAX Click the NDAX SYMBOL on the top left-hand corner Click the WALLET from the dropdown menu Select the Cryptocurrency you wish to deposit into your NDAX account Click the green RECEIVE button at the bottom of the screen You should now see your NDAX wallet address 

Crypto Deposits Bitcoin deposits require 3 confirmations on the blockchain Most other crypto deposits are instant once they are confirmed on the blockchain                     Fiat Deposits Interac e-Transfer: 0-30 minutes Wire: 0 to 1 business day Bank Draft: Instant once deposited at our banking partner                Related articles: How to deposit via Interac e-Transfer? How do I deposit via Bank Draft?   How do I deposit via Wire Transfer?

CAD Deposits Interac e-transfers are funded within a 0-40 minute timeframe. If you’ve sent your e-transfer and it has taken longer than 0-40 minutes, you may need to contact your bank and check the status of the e-transfer - if it is pending autodeposit, you need to tell them to release it. This happens time to time with some customers. Deposits sent from a bank account that does not match the name on your NDAX account will be delayed and potentially rejected.

NDAX has always had free deposits. We don’t think it is necessary to charge a user a fee before clients even make a transaction. A breakdown of our deposit limits can be found on our fees page. Deposit limits are set by your bank and external wallets, NDAX has no deposit limits. For more information please contact us at support@ndax.io 

Unfortunately, we cannot accept Credit Cards at this time.  Related articles: What CAD funding methods does NDAX offer? How to deposit via Interac e-Transfer? How do I deposit via Wire Transfer? How do I deposit via Bank Draft?   For more information please contact us at support@ndax.io. 

The quickest way to locate your reference number would be to check the confirmation email stating that your e-Transfer has been successfully deposited. The reference number will always start with the letters CA. Related articles:  How do I locate a missing Interac e-Transfer deposit? Why have I not received my deposit yet?