Long Arrow Right External Link angle-right Search Times Spinner angle-left

01. How do I send cryptocurrency to an external wallet?

This support article will walk you through Bitcoin, Litecoin, Ether, Dogecoin, Cardano, Tether (ERC-20), Chainlink, Polkadot, XRP, Stellar, Compound, Aave and EOS withdrawals

Before sending any crypto withdrawal, ensure that you understand:

Entering the wrong address can result in your cryptocurrency being irreversibly sent to the wrong address. NDAX cannot reverse a submitted withdrawal. Please ensure you’ve entered the correct address.

When sending XRP, EOS and/or XLM, failure to include a destination tag/memo could result in your cryptocurrency being sent to a pooled wallet and could lead to loss of funds. This is especially true when sending your funds to another exchange. If you’ve sent your XRP and/or XLM to another exchange without the correct destination tag/memo you’ll need to contact the destination exchange’s customer service.

NDAX charges a flat withdrawal fee. All of our fees are outlined on our Fee Page.   

----

Desktop

Bitcoin, Litecoin, Ether, Dogecoin, Cardano, Tether (ERC-20), Chainlink, Compound, Aave and Polkadot withdrawals

  • Login to NDAX
  • Click the WALLET on the left hand side of the screen
  • Select the Cryptocurrency you wish to withdraw to an external wallet
  • Click the SEND button at the bottom of the screen
  • Enter the DESTINATION ADDRESS and the amount you’d like to send the cryptocurrency to
  • Click SEND
  • You will now be asked to confirm this withdraw via email

-

XRP, Stellar and EOS withdrawals

  • Login to NDAX
  • Click the WALLET on the left hand side of the screen
  • Select the Cryptocurrency you wish to withdraw to an external wallet
  • Click the SEND button at the bottom of the screen
  • Enter the DESTINATION ADDRESS and the amount you’d like to send the cryptocurrency to
  • Enter the DESTINATION TAG or MEMO ID
  • Click SEND
  • You will now be asked to confirm this withdraw via email

----

Mobile Web Version

Bitcoin, Litecoin, Ether, Dogecoin, Cardano, Tether (ERC-20), Chainlink and Polkadot withdrawals

  • Login to NDAX
  • Click the NDAX SYMBOL on the top left-hand corner
  • Click the WALLET from the dropdown menu
  • Select the Cryptocurrency you wish to withdraw to an external wallet
  • Click the SEND button at the bottom of the screen
  • Enter the DESTINATION ADDRESS and the amount you’d like to send the cryptocurrency to
  • Click SEND
  • You will now be asked to confirm this withdraw via email

-


XRP, Stellar and EOS withdrawals

  • Login to NDAX
  • Click the WALLET on the left hand side of the screen
  • Select the Cryptocurrency you wish to withdraw to an external wallet
  • Click the SEND button at the bottom of the screen
  • Enter the DESTINATION ADDRESS and the amount you’d like to send the cryptocurrency to
  • Enter the DESTINATION TAG or MEMO ID
  • Click SEND
  • You will now be asked to confirm this withdraw via email

Related articles: