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02. How do I withdraw CAD to my bank account?

This support article will walk you through withdraw Canadian Dollars from NDAX to my bank account using EFT and Wire transfer withdrawal methods
The withdrawal fees for EFT (Direct bank deposit) and Wire Transfers is $25 FLAT.

EFT (Direct bank deposit)

Desktop

  • Login http://ndax.io
  • Once you log in you will be redirected to your dashboard
  • Click WITHDRAW at the top of the screen
  • Ensure CAD is selected and click the WITHDRAW button
  • Choose the method of withdrawal: EFT (Direct bank deposit)
  • Select BANK ACCOUNT or if this is your first time select ADD ACCOUNT .
  • To add an account enter, a description (ex. RBC chequing account), name on the account, bank name, institution number, transit number and bank account number and click save.
  • Type in the amount you’d like to withdraw or click MAX
  • Click WITHDRAW

Mobile Web Version

  • Login http://ndax.io
  • Click the NDAX SYMBOL in the top left hand corner
  • Click Wallets from the pulldown menu
  • Click the Dollars tab
  • Click Canadian Dollars
  • Choose the method of withdrawal: EFT (Direct bank deposit)
  • Select BANK ACCOUNT or if this is your first time select ADD ACCOUNT 
  • To add an account enter, a description (ex. RBC chequing account), name on the account, bank name, institution number, transit number and bank account number and click save
  • Type in the amount you’d like to withdraw or click MAX
  • Click WITHDRAW

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Wire Transfer

Desktop

  • Login http://ndax.io
  • Once you log in you will be redirected to your dashboard
  • Click WITHDRAW at the top of the screen
  • Ensure CAD is selected and click the WITHDRAW button
  • Choose the method of withdrawal: Wire Transfer
  • Select BANK ACCOUNT or if this is your first time select ADD ACCOUNT 
  • To add an account enter, a description (ex. RBC chequing account), name on the account, bank name, institution number, transit number, bank account number and swift code and click save
  • Type in the amount you’d like to withdraw or click MAX
  • Click WITHDRAW

Mobile Web Version:

  • Login http://ndax.io
  • Click the NDAX SYMBOL in the top left-hand corner
  • Click Wallets from the pulldown menu
  • Click the Dollars tab
  • Click Canadian Dollars
  • Choose the method of withdrawal: Wire Transfer
  • Select BANK ACCOUNT or if this is your first-time select ADD ACCOUNT.
  • To add an account enter, a description (ex. RBC chequing account), name on the account, bank name, institution number, transit number, bank account number and swift code
  • Click save
  • Type in the amount you’d like to withdraw or click MAX
  • Click WITHDRAW

Note: Ensure you type in valid information or your funds could be sent to a bank account not belonging to your own. NDAX is not responsible for any funds sent to an account that a user accidentally listed in the Add Account section. Valid information can be found on a void cheque or direct deposit form from your financial institution. 

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