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08. How do I whitelist a cryptocurrency withdrawal address?

This support article will walk you through whitelisting a cryptocurrency withdrawal address. To learn more about cryptocurrency wallet whitelisting. check out our blog: Cryptocurrency Address Whitelisting  


Desktop


Part 1 - Add the address you would like to whitelist

  • Login to NDAX
  • Once you log in you will be redirected to your dashboard
  • Click ADDRESS BOOK on the left-hand side bar
  • Click ADD NEW ADDRESS on the right-hand side
  • Select the correct currency
  • Enter the cryptocurrency address you wish to whitelist
  • Add a LABEL to help you identify this address
  • Select WHITELIST ADDRESS
  • Click ADD ADDRESS

Part 2 - Verify your cryptocurrency address

Send a withdrawal to this address in order to verify the wallet address. There will be a 24-hour time frame to do so.

  • Login to NDAX
  • Once you log in you will be redirected to your dashboard
  • Click WITHDRAW at the top of the screen
  • Click the CRYPTOCURRENCY TAB on the left side of the screen
  • Choose the Cryptocurrency you’d like to withdraw
  • Click the WITHDRAW BUTTON
  • ENTER THE DESTINATION ADDRESS you’d like to send the cryptocurrency to
  • ENTER the DESTINATION TAG or MEMO ID if applicable
  • Click the green WITHDRAW NOW button

Part 3 - Wait a 24-hour cooling period

You will now enter into a 24 hour cooling period. After the 24 hour cooling period, you will be notified via email with the status of your request.

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Mobile Website

Part 1 - Add the address you would like to whitelist

  • Login to NDAX
  • Click the NDAX SYMBOL on the top left-hand corner
  • Click ADDRESS BOOK from the dropdown menu
  • Click the blue PLUS SIGN (+) on the top right-hand corner
  • Select the correct currency
  • Enter the cryptocurrency address you wish to whitelist
  • Add a LABEL to help you identify this address
  • Select WHITELIST ADDRESS
  • Click ADD ADDRESS


Part 2 - Verify your cryptocurrency address

Send a withdrawal to this address in order to verify the wallet address. There will be a 24-hour time-frame to do so.

  • Login to NDAX
  • Click the NDAX SYMBOL on the top left-hand corner
  • Click the WALLET from the dropdown menu
  • Select the Cryptocurrency you wish to withdraw to an external wallet
  • Click the SEND button at the bottom of the screen
  • Enter the DESTINATION ADDRESS and the amount you’d like to send the cryptocurrency to
  • Enter the DESTINATION TAG or MEMO ID if applicable.
  • Click SEND
  • You will now be asked to confirm this withdraw via email

Part 3 - Wait a 24-hour cooling period

  • You will now enter into a 24 hour cooling period. After the 24 hour cooling period, you will be notified via email with the status of your request. 

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