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08. Why am I not verified?

Verification will be instant if all the requested information is submitted correctly. However, our compliance team may be required to review your verification documents manually to confirm the accuracy of the information -- this may take up to 3 business days.

If our compliance team requires any additional documentation or information you will be contacted within 1 business day with further instructions. Failure to provide any required information will result in your inability to sign up for an account with NDAX.

If your account has not been verified within 3 business days, please contact [email protected]