09. Why is my account disabled?
Your account may be disabled if:
- We suspected your account was hacked and disabled it for you.
- You attempted to verify your account with an identification document that has already been used.
- Your account was involved in unusual trading activity.
- You violated NDAX policies and procedures.
Please contact [email protected] if your account has been disabled.
Did this answer your question?
Thanks so much for your feedback!
%s of people found this helpful.