The following steps should help you cancel a withdrawal request.

Once you log in you will be redirected to your dashboard
On the left-hand side of the screen, click TRADE
You will be redirected to the trade page, below the graph click WITHDRAWALS
You will see a list of all your open withdrawal requests, click the RED BUTTON  under ACTION to cancel the withdrawal request.

Desktop

Login to NDAX
Click TRADE on the left-hand side of the screen
On the trade page, scroll down to below the trading graph
Click WITHDRAWALS
You will see a list of all your open withdrawal requests, click the RED BUTTON  under ACTION to cancel the withdrawal request



Mobile

Login to NDAX
Click the NDAX SYMBOL on the top left-hand corner
Click WALLET from the dropdown menu
Click TRANSACTION HISTORY (labelled 1 in image below)
Locate your withdrawal
Click the grey triangle to expand the details (labelled 2 in image below)
Click CANCEL WITHDRAWAL (labelled 3 in image below)

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