This support article will walk you through Bitcoin, Litecoin, Ether, Dogecoin, Cardano, Tether (ERC-20), Chainlink, Polkadot, XRP, Stellar and EOS withdrawals

Desktop

Bitcoin, Litecoin, Ether, Dogecoin, Cardano, Tether (ERC-20), Chainlink and Polkadot withdrawals

Login to NDAX
Click the WALLET on the left hand side of the screen
Select the Cryptocurrency you wish to withdraw to an external wallet
Click the SEND button at the bottom of the screen
Enter the DESTINATION ADDRESS and the amount you’d like to send the cryptocurrency to
Click SEND
You will now be asked to confirm this withdraw via email

Note: Entering the wrong address can result in your cryptocurrency being irreversibly sent to the wrong address. NDAX cannot reverse a submitted withdrawal. Please ensure you’ve entered the correct address.

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XRP, Stellar and EOS withdrawals

Login to NDAX
Click the WALLET on the left hand side of the screen
Select the Cryptocurrency you wish to withdraw to an external wallet
Click the SEND button at the bottom of the screen
Enter the DESTINATION ADDRESS and the amount you’d like to send the cryptocurrency to
Enter the DESTINATION TAG or MEMO ID
Click SEND
You will now be asked to confirm this withdraw via email

Note: Entering the wrong address can result in your cryptocurrency being irreversibly sent to the wrong address. NDAX cannot reverse a submitted withdrawal. Please ensure you’ve entered the correct address.

Note: When sending XRP, EOS and/or XLM, failure to include a destination tag/memo could result in your cryptocurrency being sent to a pooled wallet and could lead to loss of funds. This is especially true when sending your funds to another exchange. If you’ve sent your XRP and/or XLM to another exchange without the correct destination tag/memo you’ll need to contact the destination exchange’s customer service.


Mobile Web Version

Bitcoin, Litecoin, Ether, Dogecoin, Cardano, Tether (ERC-20), Chainlink and Polkadot withdrawals

Login to NDAX
Click the NDAX SYMBOL on the top left-hand corner
Click the WALLET from the dropdown menu
Select the Cryptocurrency you wish to withdraw to an external wallet
Click the SEND button at the bottom of the screen
Enter the DESTINATION ADDRESS and the amount you’d like to send the cryptocurrency to
Click SEND
You will now be asked to confirm this withdraw via email

Note: Entering the wrong address can result in your cryptocurrency being irreversibly sent to the wrong address. NDAX cannot reverse a submitted withdrawal. Please ensure you’ve entered the correct address.

--

XRP, Stellar and EOS withdrawals

Login to NDAX
Click the WALLET on the left hand side of the screen
Select the Cryptocurrency you wish to withdraw to an external wallet
Click the SEND button at the bottom of the screen
Enter the DESTINATION ADDRESS and the amount you’d like to send the cryptocurrency to
Enter the DESTINATION TAG or MEMO ID
Click SEND
You will now be asked to confirm this withdraw via email

Note: Entering the wrong address can result in your cryptocurrency being irreversibly sent to the wrong address. NDAX cannot reverse a submitted withdrawal. Please ensure you’ve entered the correct address.

Note: When sending XRP, EOS and/or XLM, failure to include a destination tag/memo could result in your cryptocurrency being sent to a pooled wallet and could lead to loss of funds. This is especially true when sending your funds to another exchange. If you’ve sent your XRP and/or XLM to another exchange without the correct destination tag/memo you’ll need to contact the destination exchange’s customer service.
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