This support article will walk you through whitelisting a cryptocurrency withdrawal address

Desktop

Part 1 - Add the address you would like to whitelist

Login to NDAX
Once you log in you will be redirected to your dashboard
Click ADDRESS BOOK on the left-hand side bar
Click ADD NEW ADDRESS on the right-hand side
Select the correct currency
Enter the cryptocurrency address you wish to whitelist
Add a LABEL to help you identify this address
Select WHITELIST ADDRESS
Click ADD ADDRESS

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Part 2 - Verify your cryptocurrency address

Send a withdrawal to this address in order to verify the wallet address. There will be a 24-hour time-frame to do so.

Login to NDAX
Once you log in you will be redirected to your dashboard
Click WITHDRAW at the top of the screen
Click the CRYPTOCURRENCY TAB on the left side of the screen
Choose the Cryptocurrency you’d like to withdraw
Click the WITHDRAW BUTTON
ENTER THE DESTINATION ADDRESS you’d like to send the cryptocurrency to
ENTER the DESTINATION TAG or MEMO ID if applicable
Click the green WITHDRAW NOW button

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Part 3 - Wait a 24-hour cooling period

You will now enter into a 24 hour cooling period. After the 24 hour cooling period, you will be notified via email with the status of your request.


Mobile Website

Part 1 - Add the address you would like to whitelist

Login to NDAX
Click the NDAX SYMBOL on the top left-hand corner
Click ADDRESS BOOK from the dropdown menu
Click the blue PLUS SIGN (+) on the top right-hand corner
Select the correct currency
Enter the cryptocurrency address you wish to whitelist
Add a LABEL to help you identify this address
Select WHITELIST ADDRESS
Click ADD ADDRESS

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Part 2 - Verify your cryptocurrency address

Send a withdrawal to this address in order to verify the wallet address. There will be a 24-hour time-frame to do so.

Login to NDAX
Click the NDAX SYMBOL on the top left-hand corner
Click the WALLET from the dropdown menu
Select the Cryptocurrency you wish to withdraw to an external wallet
Click the SEND button at the bottom of the screen
Enter the DESTINATION ADDRESS and the amount you’d like to send the cryptocurrency to
Enter the DESTINATION TAG or MEMO ID if applicable.
Click SEND
You will now be asked to confirm this withdraw via email

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Part 3 - Wait a 24-hour cooling period

You will now enter into a 24 hour cooling period. After the 24 hour cooling period, you will be notified via email with the status of your request. https://ndax.io/blog/article/cryptocurrency-address-whitelisting


To learn more about cryptocurrency wallet whitelisting. check out our blog:
Cryptocurrency Address Whitelisting
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