This support article will walk you through sending an internal transfer

Our internal transfer feature allows NDAX users to send funds to another NDAX user’s account on the NDAX exchange with no cost or wait times. 100% of the cryptocurrency you send will be sent to the recipient, with no deposit or withdrawal fees.

Desktop

Login to https://ndax.io
Click WALLET from the menu on the left side of the screen
Click on CRYPTOCURRENCY
Select your desired cryptocurrency
Click SEND
Select TO A FRIEND at the top right-hand corner



Fill out the RECIPIENT'S EMAIL ADDRESS, AMOUNT OF BTC TO SEND
Enter a personalized MESSAGE TO RECIPIENT
If this is a gift, select GIFT and enter RECIPIENT NAME, SELECT EVENT, select from your choice of templates
Click SEND
A confirmation message will pop up, confirm details of the transaction, and Agree to the disclaimer.
Click CONFIRM
Confirm the transaction using your 2-factor authentication app
You have now successfully sent an internal transfer
If you would like to see the status of your transfer on your account activity panel, click TRACK NOW


Mobile Website

Login to NDAX
Click the NDAX SYMBOL on the top left-hand corner
Click the WALLET from the dropdown menu
Click on CRYPTOCURRENCY
Select your desired cryptocurrency
Click SEND
Select TO A FRIEND at the top right-hand corner



Fill out the RECIPIENT'S EMAIL ADDRESS, AMOUNT OF BTC TO SEND
Enter a personalized MESSAGE TO RECIPIENT
If this is a gift, select GIFT and enter RECIPIENT NAME, SELECT EVENT, select from your choice of templates
Click SEND
A confirmation message will pop up, confirm details of the transaction, and Agree to the disclaimer.
Click CONFIRM
Confirm the transaction using your 2-factor authentication app
You have now successfully sent an internal transfer
If you would like to see the status of your transfer on your account activity panel, click TRACK NOW


The recipient will receive an email letting them know you sent them funds.

If the recipient's email does not match any NDAX user accounts, the recipient will receive an email asking them to sign up for an account with NDAX. After signing up, the recipient will conditionally receive the fund which means they will NOT be able to buy, sell, deposit or withdraw the funds.

To gain full control of the funds, the recipient will then need to verify their identity. If the recipient is unable to meet the above requirements and/or does not complete the verification process the funds will be returned to the sender(you).
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