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Safety & Security
Learn how we maintain security and how you can better secure your cryptocurrency
Warning! Rise in Scams involving Cryptocurrencies.
Warning! Rise in Scams involving Cryptocurrencies. What you need to know before transferring funds to your account on NDAX NDAX has no affiliation or association with any other companies. NDAX is a Canadian based company and has no operations outside of Canada. NDAX employees do not provide any investment advice and NDAX does not employ investment advisors or brokers. NDAX employees will never contact you for the purpose of providing investment advice and will neve
How does NDAX maintain security?
Ledger Vault (Cold Storage): NDAX has partnered with Ledger Vault, a global leader in security solutions for cryptocurrencies, to offer a trusted, reliable and flexible custody solution for digital assets. This solution provides a multi-authorization governance infrastructure for the management of crypto assets that was specifically engineered with the needs of enterprise and institutional clients in mind. Bitgo (Hot Wallet):** We utilize Bitgo to effectively isolate the online trading p
How do I create a strong password?
Strong passwords consist of 12 or more characters. The more characters in your password the better. Include numbers, symbols, capital letters and lower-case letters. Passwords with different types of characters are a lot harder to crack. Use a unique password for every site or service. It is not always about how strong the password is, using the same password on multiple sites may put you at risk. Through phishing attacks, your password may get leaked and hackers could use it to acce
Why is it important that I don’t use the same password on multiple websites?
If there is a data breach on a website, hackers can potentially get access to your personal and confidential information including your login credentials. Armed with your personal credentials, hackers will automate the login process on thousands of different websites in hopes of gaining access to accounts like your online banking platform. This hacking technique is called credential stuffing Another way a hacker could get your information is through Spear-Phishing. Phishing is a cyberattack