To change any personal information on your account, please send the following to [email protected]:

  • A selfie of you holding a handwritten note stating today's date and your request
  • The front and back copy of a non-expired PHOTO ID
  • Send us those documents from the email address you signed up from NDAX with

Note: To change your address, please send us a copy of your proof of new address.

(What documents are accepted for proof of address?)

If you have any questions please email our compliance team.

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