My Cryptocurrency withdrawal says it has been withdrawn from my NDAX wallet but has not yet landed on the other exchange/external wallet.

Once your cryptocurrency withdrawal has left your NDAX wallet it will be submitted onto the blockchain. 

Each external exchange/wallet has their own protocols for depositing funds. Typically, wallets/exchanges require 2-6 confirmations before they deposit your funds into your account. Please contact your external wallet/exchange support for details.

You can also track your withdrawal using our blockchain explorer. 

Note: When sending coins to NDAX we require a certain set of confirmations on the blockchain before they show. Bitcoin requires 3 confirmations before it will show in your NDAX account.

See all withdrawal methods and fees here
For any other questions, please contact our support team.

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