The following steps will help you withdraw cryptocurrency

  • Login
  • Once you log in you will be redirected to your dashboard
  • Click WITHDRAW at the top of the screen
  • Click the CRYPTOCURRENCY tab on the left side of the screen
  • Choose the Cryptocurrency you’d like to withdraw
  • Click the SEND button
  • Enter the DESTINATION ADDRESS you’d like to send the cryptocurrency to.

Note: Entering the wrong address can result in your cryptocurrency being irreversibly sent to the wrong address. NDAX cannot reverse a submitted withdrawal. Please ensure you’ve entered the correct address.

  • ENTER the DESTINATION TAG or MEMO ID if applicable.

Note: When sending XRP, EOS and/or XLM, failure to include a destination tag/memo could result in your cryptocurrency being sent to a pooled wallet and could lead to loss of funds. This is especially true when sending your funds to another exchange. If you’ve sent your XRP, EOS and/or XLM to another exchange without the correct destination tag/memo you’ll need to contact the destination exchange’s customer service.

  • Click the green SEND button

See all withdrawal methods and fees here
For any other questions, please contact our support team.

Did this answer your question?