The following steps should help you request an EFT withdrawal. 

  • Login
  • Once you log in you will be redirected to your dashboard
  • Click WITHDRAW at the top of the screen
  • Ensure CAD is selected and click the WITHDRAW button
  • Choose the method of withdrawal: EFT (Direct bank deposit)
  • Select BANK ACCOUNT or ADD ACCOUNT if this is your first time. If adding an account enter a description, bank account holder’s name, Name of the bank, institution number, transit number and bank account number and click save. Note: Ensure you type in valid information or your funds could be sent to a bank account not belonging to your own. NDAX is not responsible for any funds sent to an account that a user accidentally listed in the Add Account section. Valid information can be found on a void cheque or direct deposit form from your financial institution.
  • Type in the amount you’d like to withdraw or click MAX

Note: Users must be at least level 2 verified in order to withdraw fiat.

See all withdrawal methods and fees here
For any other questions, please contact our support team.

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