Ledger Vault (Cold Storage): NDAX has partnered with Ledger Vault, a global leader in security solutions for cryptocurrencies, to offer a trusted, reliable and flexible custody solution for digital assets. This solution provides a multi-authorization governance infrastructure for the management of crypto assets that was specifically engineered with the needs of enterprise and institutional clients in mind.  
 
Bitgo (Hot Wallet):
We utilize Bitgo to effectively isolate the online trading platform from our segregated cold wallets. Bitgo is a global leader in cryptocurrency storage, enables NDAX to offer an additional layer of protection that users expect.

Canadian Banking:
Our relationship with a Canadian-based bank offers NDAX clients an easy-to-use interface capable of handling expedited settlement of funds. As such, we quickly and efficiently accept transfers from all Canadian banks, credit unions and financial institutions. Clients’ Canadian and US dollars deposits are safeguarded in a segregated bank account and kept separate from NDAX’s operating account.  
 
Two-Factor Authentication (2FA):
Setting up two-factor authentication is the last line of defence in the event of an unauthorized account access. In addition to knowing the username and password, NDAX requires clients to set up 2FA to provide an additional layer of security and protection to clients’ assets held in wallets. Authy and Google Authenticator are the two recommended 2FA apps that can be used on mobile phones and/or desktops. A unique code is produced every few seconds by a 2FA app, which is used to confirm clients’ identity when signing in to NDAX trading account.   

For question or concerns contact our Support Team

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